Terms & Conditions
TERMS & CONDITIONS – Boutique N. (operating as Petanox)
This website is operated by Boutique N., trading under the brand name Petanox.
Throughout the site, the terms “we”, “us” and “our” refer to Boutique N.
By visiting our website and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional terms and policies referenced herein and/or available by hyperlink.
These Terms apply to all users of the site, including but not limited to browsers, vendors, customers, merchants, and contributors of content.
SECTION 1 – ONLINE STORE TERMS
1.1 By agreeing to these Terms, you confirm that you are at least the age of majority in your country, state or province of residence, or that you have given us your consent to allow any minor dependents to use this site.
1.2 You may not use our products for any illegal or unauthorised purpose, nor may you violate any laws in your jurisdiction when using the Service (including but not limited to copyright laws).
1.3 You must not transmit any worms, viruses or any code of a destructive nature.
1.4 A breach or violation of any of these Terms will result in an immediate termination of your access to the Service.
SECTION 2 – IDENTITY OF THE BUSINESS
Business name: Boutique N.
Trading name: Petanox
Customer service email: solaceandcolimited@gmail.com
SECTION 3 – GENERAL CONDITIONS
3.1 We reserve the right to refuse service to anyone for any reason at any time.
3.2 You understand that your content (excluding credit card information) may be transferred unencrypted and may involve
(a) transmissions over various networks; and
(b) changes to conform and adapt to technical requirements of connecting networks or devices.
3.3 Credit card information is always encrypted during transfer over networks.
3.4 You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without express written permission from us.
SECTION 4 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
4.1 We are not responsible if information made available on this site is not accurate, complete or current.
The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.
4.2 This site may contain historical information. Historical information is not current and is provided for reference only.
4.3 We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information.
SECTION 5 – MODIFICATIONS TO THE SERVICE AND PRICES
5.1 Prices for our products are subject to change without notice.
5.2 We reserve the right to modify or discontinue the Service (or any part thereof) without notice at any time.
5.3 We shall not be liable to you or any third party for any modification, price change, suspension or discontinuance of the Service.
SECTION 6 – PRODUCTS OR SERVICES
6.1 Certain products or services may be available exclusively online and may have limited quantities. These products are subject to return or exchange only according to our Returns Policy.
6.2 We have made every effort to display product colours and images as accurately as possible. We cannot guarantee that your device’s display of colours will be accurate.
6.3 We reserve the right to limit the sales of our products or services to any person, geographic region or jurisdiction.
6.4 We do not guarantee that the quality of any products, services or materials purchased will meet your expectations, or that errors in the Service will be corrected.
SECTION 7 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
7.1 We reserve the right to refuse any order placed with us.
7.2 We may limit or cancel quantities purchased per person, per household or per order.
7.3 You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.
SECTION 8 – PRICES
8.1 All prices displayed on the website are exclusive of VAT, import duties, customs clearance fees and any other local taxes applicable in the destination country.
8.2 The customer is fully responsible for any applicable import costs.
8.3 Price increases within three months of concluding the agreement are only permitted if they result from legal regulations.
SECTION 9 – OPTIONAL TOOLS
9.1 We may provide access to third-party tools over which we have no control.
9.2 You acknowledge that such tools are provided “as is” and “as available”.
9.3 Any use of optional tools is entirely at your own risk.
SECTION 10 – THIRD-PARTY LINKS
10.1 Certain content, products or services may include materials from third parties.
10.2 We are not responsible for examining or evaluating the content or accuracy of third-party websites.
10.3 Complaints regarding third-party products should be directed to the third party.
SECTION 11 – USER COMMENTS, FEEDBACK AND SUBMISSIONS
11.1 You agree that we may use any comments you submit without restriction.
11.2 We are under no obligation to maintain comments in confidence or pay compensation.
11.3 You agree that your comments will not violate any third-party rights or contain unlawful material.
SECTION 12 – IMPORT, VAT AND SHIPPING MODEL
12.1 Shipping model
All goods ordered via this website are shipped directly from a third-party supplier located outside the EU and the UK.
12.2 VAT exclusion
Under applicable VAT legislation, the place of supply is deemed to be outside the EU/UK. Therefore, no VAT is charged by the seller.
12.3 Customer as importer
The customer acts as the importer of the goods and is responsible for compliance with import regulations.
12.4 Import costs
The customer is solely responsible for all import VAT, customs duties, clearance fees and administrative charges.
12.5 No liability
We are not liable for delays, customs holds or additional costs resulting from import procedures.
SECTION 13 – ERRORS, INACCURACIES AND OMISSIONS
We reserve the right to correct errors and to cancel orders if information is inaccurate at any time without prior notice.
SECTION 14 – PROHIBITED USES
You are prohibited from using the site for unlawful purposes, violating laws, infringing intellectual property, transmitting malware, or interfering with security features.
SECTION 15 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
All services and products are provided “as is” and “as available”.
We shall not be liable for any indirect, incidental or consequential damages to the maximum extent permitted by law.
SECTION 16 – RETURNS POLICY
16.1 Customers have the right to return products within 14 days of receipt.
16.2 Return shipping costs are borne by the customer.
16.3 Products must be returned directly to the supplier.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold Boutique N. harmless from any claims arising from your breach of these Terms.
SECTION 18 – SEVERABILITY
If any provision is deemed unlawful or unenforceable, the remaining provisions shall remain valid.
SECTION 19 – TERMINATION
These Terms remain effective unless terminated by either party. Obligations incurred prior to termination shall survive.
SECTION 20 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and us and supersede all prior agreements.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and construed in accordance with Dutch law.
SECTION 22 – PREVAILING TERMS
These Terms take precedence over any conflicting terms of the customer unless expressly agreed otherwise in writing.
SECTION 23 – HIERARCHY OF AGREEMENTS
In case of conflict between these Terms and a specific agreement, the specific agreement shall prevail.
SECTION 24 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the website constitutes acceptance of those changes.